"I had ordered this for valentine's day and due to bad weather they were not received on the day. I did pay for extra delivery for guaranteed delivery on valentine's day but totally out of the hands of shari's berries at that point. I had asked for the guarenteed valentine's delivery money to be refunded, what came next was great customer service.
Not only did they refund the delivery charge, since it was a couple of days late they offered me a FULL refund or to re-deliver the entire order fresh for a date of my choice at no charge! Even though they had done all they could on their end for an on time delivery and they were not at fault they still came through for me!
Oh did I mention the berries were delicious? Some of the best quality berries matched with near impenetrable packing made for fresh, perfect looking strawberries and pretzels. Thank you shari's berries, cant wait to order again! :)"
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