"I ordered these for Mother's Day to be delivered to my mother in law. My husband gave me the wrong street address number (she has a P.O. Box, which can't be used to ship). When the cookies didn't arrive, I realized the error and called customer service. I got a real person! And she was really helpful, offered to ship another package out for FREE to correct address, though it was our mistake. AND this happened on a Saturday! We ended up correcting the info. with UPS, so a new package wasn't needed, but I was still very impressed with their customer service!"
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