"This was my first time ordering from Shari's Berries and like many was taken aback at the shipping costs. What I didn't realize was that items are shipped in their own customized cooler with ice packs to keep the chocolates from melting and becoming goo before they get to you... thus... the expense was well worth it. The chocolate, berries and chocolate carmel covered pretzels were wonderful when it comes to layers of flavor and a divine dessert. The only negative I have to say is that my pretzels arrives in pieces, broken, instead of as pretzel sticks, which, I figured for shipping pretzels was ok."
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