"We had a problem with the shipment of chocolate covered strawberries, the delivery person didn't knock on the door or ring the doorbell, just left them outside. They were a gooey mess, the side of the box was soggy because the package was left on it's side. After calling customer service to complain the representative apologized and replace the shipment of berries, he made sure they would be delivered between 9 AM and noon. This time the berries were still cold and wonderfully delicious. They looked just like they do in the pictures. The flowers lasted a whole week, even though they were left outside in the heat also. The company really cares about their customers. I will definitely be ordering from this company again, they did a great job and the products were high quality."
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