"I bought this for my mother on v-day. I was a little weary after reading the reviews of the product coming too late, each cookie being individually wrapped, the product not being soft enough and sometimes too soft. She works nights and it's a requirement that her cookies be soft, so I thought I'd give it a go. Indeed the product did come in late; 8 at night to be precise but it was okay for me since she wasn't home all day regardless. However if you want the product before the sun goes down I'd definitely pay the extra cash for morning - afternoon delivery. My next fear was the individually wrapped packages that were sure to crinkle up the night. Much to my delight Shari's or whomever sends out orders must have paid attention to their customers dissatisfaction because each cookie stack had its own little white separation from the next (see picture) which to me made it look cute and more personal as opposed to store bought. Each cookie was indeed very soft, not doughy, however my mother found certain ones to be a bit too sweet at times, so if your partner or family member or friend has a sensitive sweet tooth be careful, though I found them to be quite delicious (this was my first time trying Mrs. Field's cookies and I'm not a big cookie fan). Tin is simple, sharp and clean, and great seal. It's been a week since opening and the remaining cookies are still soft. Very satisfied with the size of the tin, cookies and taste, just caution on the delivery time. Overall great product!"
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